9560 6722

Level 1, 2 Euneva Avenue

Glen Waverley  3150



Wavecare Counselling provides counselling to people for a broad range of issues. Counselling is provided in a safe and confidential environment by qualified and experienced practitioners.



Our Counsellors consist of psychologists, clinicial psychologists, social workers and counsellors.


Ray Paterson

Executive Officer

Raymond Paterson became the CEO of Wavecare Counselling Service in 2015, bringing a background of diverse life experiences to the role. Born in Scotland, he emigrated with his parents and grew up in the Pilbara region of Western Australia, attending school by correspondence. Moving south with his family in his teens, he started his working life keeping the kerosene railway signals alight before later learning to shear sheep. In his 20’s he returned to the Pilbara and Kimberley as a surveyor’s assistant in the mining industry, a role that saw him walk most of the Great Sandy Desert. Ray’s interests, however, lay elsewhere and he started studying social work to embark on a career change. During this time he was a stay-at-home father, a taxi driver and an office cleaner. After graduating, he worked for several years in a therapeutic community with people with substance abuse issues and with severe mental health issues. These types of models are now rare, but the experience helped him to understand the lives of his clients and challenged him to better understand his own thinking and emotional processes. Ray has since worked as a social worker, an educator, a program manager and a CEO. He currently has a private counselling practice specialising in couples and men’s emotional issues, and is also a tutor in social work at Monash University. Ray has a love of music and in his spare time plays in a band with friends.


Yvonne Schroeder

Senior Psychologist

Yvonne’s background is Social Work and Psychology, with her early years of work and training in the fields of Mental Health, working at Larundal Psychiatric hospital, Bundoora Repatriation Psychiatric Hospital, Mental Health Services Repat, followed by a number of years in the Children’s Courts Psychiatric Clinic.

She continued her studies with three years’ Family Therapy training as well as three years’ training with Relationships Australia in Couples Therapy.

She has a Grad Dip in Mental Health Science, in Cognitive Behavioural Therapy, and Part 1 Grad Dip Hypnosis (not completed) and her specialty focus is relationship therapy/counselling. However she has extensive skills in CBT and interpersonal psychotherapy that enable her to work effectively with a broad range of presenting problems.

Yvonne has had additional training for clinical practice supervision, and therefore takes a primary role in overseeing and providing clinical supervision of Wavecare counsellors.


Sue Troupakis


Sue has worked at Wavecare Counselling Service since December 2010. She is a Registered Psychologist and has Post Graduate Diplomas in Psychology and Psychotherapy. She works with individuals who present predominately with anxiety/depression, grief, relationship issues, trauma and problems with anger. Sue uses an integrative approach to counselling consisting of Brief Psychodynamic Therapy, Cognitive Behavioural Therapy, Acceptance and Commitment Therapy and Existential Therapy. She also works with couples and has completed a specialist course in Couples Counselling at Relationships Australial.


Suzy Adler


Suzy has completed a Bachelor of Arts (Honours) in Psychology, and a Graduate Diploma in Gestalt Therapy. She is a Member of The Australian Psychological Society. Suzy has worked in various settings as a Counsellor and Psychologist over the past 30 years, including Employment Services, TAFE, Veterans Affairs and Gamblers Help for more than 12 years. She has worked with students and adults with issues around addictions, anxiety, depression, trauma and loss and grief. Suzy uses a Person Centred approach, combined with elements of Gestalt Therapy, Psychodynamic Therapy and Narrative Therapy. She enjoys helping people to build a greater understanding of their experiences, and how they can use them to live a more contented life. She brings a warm, gentle style and aims to support people in their counselling. Suzy has also lived overseas, in India and in China, as an ex-pat, which helps her to build greater understanding of herself and these different cultures.


Catherine Gooden


Catherine is an experienced psychologist with a Master of Psychology (Education and Development) from Monash University. Catherine works with children, adolescents and adults. Catherine has several years experience providing counselling services in primary and secondary education under Medicare’s Better Access to Mental Health supporting children adolescents and their families. Her areas of interest include helping children with developmental challenges, emotional regulation, anxiety, depression and adjustment to family separation/divorce and bereavement. Catherine has also worked with adults in private practice covering areas including anxiety, depression, grief, and trauma. Catherine focuses on the individual needs of clients utilizing evidence based practice including behaviour management, social skills, Cognitive Behaviour Therapy, Acceptance and Commitment Therapy, mindfulness and play therapy.


Poly Cheng-Han Yang


Master of Professional Psychology, Monash University
Graduate Diploma of Professional Psychology, Monash University
Bachelor of Education in Psychology and Counselling, University of Taipei

Poly has worked in community, educational and private settings with individuals from all age groups across the lifespan with a variety of presenting issues, including anxiety, depression, anger management, adjustment issues, behaviour issues, social skills, and general life stress. Apart from working experience in Australia, in Taiwan Poly has also worked in the field of mental health. Because of this cross-cultural experience, Poly is enthusiastic in assisting clients from culturally or linguistically diverse backgrounds with their mental health and wellbeing issue.

Poly is a multilingual speaker, and he provides service in English, Chinese and Taiwanese. He is flexible with his approach. He believes in the idea that clients are the expert of themselves, and therefore it's essential to understand the presenting issue from the client's perspective and then tailored the intervention according to the client's need. This person-centred value allows Poly to be fully aware of how our cultural backgrounds can influence our thinking and behaviour, and the impacts of these cultural factors on our lives.
Poly uses a range of evidence-based approaches, including Acceptance and Commitment Therapy (ACT), Motivational Interviewing, Applied Behaviour Analysis, Cognitive Behavioural Therapy (CBT), and play therapy (Sandplay).

楊承翰 心理師
學歷: 蒙納士大學 心理學碩士 Master of Professional Psychology
蒙納士大學 心理學研究生文憑Graduate Diploma of Professional Psychology
臺北市立大學 心理與諮商學士Bachelor of Education in Psychology and Counselling

經歷: 承翰擁有在社區機構,教育體系和諮商所等機構中工作的經驗,其服務的對象跨越各個年齡層,協助的心理健康議題包括:焦慮,憂鬱,情緒管理,生活調適,行為問題,社交技能和一般生活壓力。 除了在澳大利亞的工作經驗之外,在台灣承翰也從事心理健康領域的工作。 由於這種跨文化的經驗,讓承翰想幫助來自不同文化或語言背景的人們解決心理健康和相關的問題。

治療方法: 承翰提供英語,中文和臺語的心理諮商服務。他相信每位個案都是最了解自己的,因此每個人都是自己生活的專家,因此他認為從個案的角度去理解問題與挑戰,然後根據個案的需求來量身定制治療方法是極為重要的。這種人本的價值使承翰能夠充分了解文化背景是如何影響我們的思想及行為,以及這些文化因素對我們心理健康的影響。

承翰運用一系列的實證心理諮商方法來幫助個案,其諮商方法包括接受和承諾療法(ACT),動機式晤談(Motivational Interviewing),應用行為分析 (ABA),認知行為療法(CBT)和遊戲治療(Sandplay)。 承翰是一名澳洲註冊心理師,也是澳洲心理學會APS的成員。


Hiromi Kawahara


Having lived, educated and worked in Japan, UK and Australia, Hiromi has been registered as an AHPRA psychologist and working in Melbourne, mainly for private practices, tertial education sector and primary schools since 2006. As a generalist, her clientele varies. It includes 5-year-old children, retired persons in 70s with diverse cultural backgrounds, international students and working holiday makers.

The issues she deals are also varied from depression, anxiety, relationship matters to identity, adjustment and spiritual quest. Her chief therapeutic framework is not only Cognitive Behavioural Therapy but also Interpersonal Counselling and Acceptance & Commitment Therapy frameworks when appropriate. Her strength lies in flexibility for application of those empirical therapeutic frameworks, not excluding her skills and knowledge gained from Transactional Analysis. Her goal is to gain the best therapeutic outcome for her clients.

She is able to conduct various standardised psychological assessments, and to report the results for relevant bodies. Hiromi speaks English and Japanese.


Tania Wallace


Tania is a Counselling Psychologist and has completed a Bachelor of Arts (Psychology and Psychophysiology), Honours (Psychology), and a Master of Counselling Psychology. She is a member of the Australian Psychological Society (APS), the APS College of Counselling Psychologists, and has been endorsed by the Psychology Board of Australia in the area of Counselling Psychology. To be eligible for an area of practice endorsement a psychologist must have advanced training over and above that which is required for general registration.

Tania has had experience working in government, private and not for profit organisations, as well as her own private practice. She works primarily with individuals, adolescents and adults, with a variety of concerns. These include but are not limited to: Depression, Anxiety, Panic Disorder, Post Traumatic Stress Disorder, Domestic Violence, Low Self-Esteem, Body Image/Eating Disorders, Relationship/Family problems and Grief. She works from a client-centred approach, utilising techniques from Cognitive Behavioural Therapy, Narrative Therapy, Motivational Interviewing and Mindfulness (to name a few), to tailor the treatment in a way that will suit each individual client.


Pari Balsara

Counsellor & Glencare Activity Coordinator

Pari enjoys working with clients of all age groups and uses an eclectic stance of therapy that incorporates CBT, Mindfulness and Person Centred Therapy. She is passionate about working with individuals suffering from anxiety, low self-esteem, depression and family issues. Pari also has extensive experience in working with adults suffering from disability. As the Coordinator of Glencare, she has adopted a client centred approach to add greater depth and meaning to the programme and support the needs of the elderly within the community.



  • Counselling at Wavecare helped me work through my abuse and issues of abandonment. Glencare helped me develop confidence.

    Sue Parks

  • having friendly and lovely reception staff is one of the most helpful aspects of your service, along with offering such a good counselling service and fabulous psychologists. There is nothing Wavecare can improve, it is excellent.

    Counselling client of Wavecare

  • I will definitely suggest Wavecare to others. Thank you, you have been a wonderful help. Each time I come to my sessions I feel after it finishes I’m happier when I leave, wonderful friendly staff, really understanding.

    Counselling client of Wavecare

  • please don’t change – the service here is A++

    Counselling client of Wavecare

  • Because Wavecare is supportive and don’t charge money, I got counselling for the first time in 8 years.

    Counselling client of Wavecare


Our Awards 

2017/18 Finalist - Monash Business Awards

  2018 City of Monash Volunteer Awards

  2014 Monash University (Medicine, Nursing and Health Sciences) – Recognition of Wavecare’s Commitment and Service to Community Based Practice.

2014 Caroline Chisolm Award – Penny Alberts & David Hawkins.

Australian Achiever Awards 2011, 94.41 % for customer relations and service.

City of Monash Volunteer Awards 2011.

Victorian Volunteer Awards 2011 and 2012.

Premier’s Community Volunteering Award 2010.

Workcover Safety Award nominee 2011 and 2012.

Victorian Disability Awards 2012.